Display Ad Server
Serve ads in standard fixed-size ad units
Native Ad Server
Serve native ads on your web page or app
Video Ad Server
Serve MP4 video ads as pre/mid/post-rolls
Maximize revenue for direct deals.
Optimize campaigns, real-time insights.
OverviewGet an answer to any question you may have regarding your AdGlare subscription.
Free trial periodYour free trial lasts 7 days, during which you can test your AdGlare server with all features unlocked. You can use up to 50 million ad requests during your trial period.
When your trial endsWhen your trial ends, your ads will be offline. You can then choose to:
Trial extensionsReach out in case you need more time testing the ad server. In most cases you can be granted an extension.
Minimum term and contractsThe minimum term is 1 month. You can cancel your plan up until the last day of your monthly billing period. There are no contracts to sign. All plans can be considered pay-as-you-go.
Subscribing to a planTo subscribe, click the orange Upgrade button at the top right. Add your credit card, confirm that it can be charged recurringly every month for the amount displayed and complete the signup. Welcome on board! :)
Upgrading/downgradingTo upgrade or downgrade, please send an email to your AdGlare account manager mentioning the plan you're interested in.
In case of an upgrade, a pro-rated fee will be charged to cover the difference between the two plans. For example, if you're on a 10M plan at $499 and you upgrade to 25M at $899, your upgrade fee will be at 899-499 = $400.
In case of a downgrade, the downgrade will be applied when your next monthly billing period starts.
Changing your cardTo change your card on file, click Settings from the menu, then choose License & Plan. Click the blue 'Change Card' button to update your card on file. If you have a pending invoice due to card failure, the charge will be automatically tried again using your new card.
Cancelling a planSad to see you leave :/ To cancel your plan, please send an email to your account manager asking to do so. Your plan will be canceled within 24 hours, even during the weekend. No further charges on your card will be made. Any unpaid invoice will be waived. Note that you'll loose access to your portal at the end of your billing period - you may want to download reports or invoices proactively.
Grace periodsAdGlare has a grace period in two situations: when you hit your plan's ad request limit, and when your card charge failed.
Freezing a subscriptionAdGlare doesn't have an option to freeze and unfreeze an account. If you have temporarily less demand or traffic, you can consider to downgrade to the lowest plan possible to save on monthly expenses. Your new rate will be applied directly when your new billing cycle starts.
Another option is to cancel your subscription, and sign up again when demand or traffic returns.